Research Paper Title: -
ERP in Indian SME’s: A
Post Implementation Study of the Underlying Critical Success Factors
Research Paper Authors:-
Parijat Upadhyay, Pranab K Dan
Summary and Learning:-
The research paper
examines the Critical Success Factors (CSFs) firms should focus on to be
successful post ERP Implementation. The research presented here was
specifically targeted to the SME’s which already completed the process of
adopting an ERP system to bring out the critical success factors which can
prove decisive for success. The feedback was obtained from 150+ responded who
were from various forms of industries, which are essentially SME in nature and
have implemented ERP. The different CSFs were Goal & Objective, Improve
Work Efficiency, Top Management Support, Project Management, Project Champion, Project
Team Competency, Infrastructure, ERP Importance, and User Training. The
research is useful for ERP vendors and more so in present economic scenario
where the SME’s have to be convinced regarding the return on their investment
as a result of their investment in ERP packages.
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